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What is the minimum amount to trade?You can start trading on Kwakol with as low as a $10 deposit and enjoy lightning-fast execution, tight spreads, and low commissions.
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How can I be sure my payment is safe?Financial security is of utmost importance here at Kwakol. We take strict measures to make sure that your funds are safe with us. Let us take a look at how we ensure financial security here at Kwakol: Segregation of client funds: Clients’ funds are stored separated from company funds to ensure that they are protected from events that may affect the company. Verification of transactions:Requesting a withdrawal requires a One-Time-Pin that is sent to the client’s phone or email linked to the account to ensure that the transaction is being requested by the rightful owner.
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What should I do if I have made a withdrawal to the wrong account number?Kwakol Markets has a withdrawal policy that states that for every withdrawal made by a client, the account number must correspond with the client's name.Â
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How long does it take to process a deposit or withdrawal transaction?Kwakol Markets offers a massive and varied range of payment methods, with many based on the geographic location of your account. As such, the length it takes to process deposits and withdrawals may vary depending on the chosen method for transactions, but it takes between 0-1 Hour to process.
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Can I use my card to deposit?Yes, you can. We accept deposits from prepaid cards issued by banks and other payment institutions. Note: While using a card to make a deposit make sure it is issued in your name.Â
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Can I make deposits and withdrawals during the weekend and holidays?Yes, deposits, withdrawals, and transfers are available to use on weekends and holidays. However, as weekends and holidays are not “working days”, expect delays for anything that may require verification.
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How do I verify all my payment methods?For any bank transaction like deposit and withdrawal, you will need to provide both Proof of Identity (POI) and Proof of Residence (POR). To fully verify your Personal Area, log in, and click Complete Verification on your dashboard or go to profile, then verification to be able to also complete all of your verification. Upload your POI and POR documents; once verified, you will be able to transact with any available payment methods (although regional limits still apply).
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Is there a limit on the amount I can deposit or withdraw?At Kwakol we do not place any limitations on the amount you deposit. Total withdrawal made into personal accounts are limited before POI (Proof of Identity), POR (Proof of Residence) completion. On verifying POI and completing EP, this limit is lifted. There are no limits once POR is verified. Certain payment methods have limits on maximum deposits per transaction.
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Do I need to deposit real money when trading on a demo account?The answer is No. When you register on our platform and you try to create a demo account, you will automatically be given a demo MT4 account with USD 10,000 virtual funds which you can use to practice your hand at trading. Furthermore, you can create additional demo accounts which have a preset balance of USD 500 which can be changed during account creation and even afterwards.
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How do I top up a demo account?Topping up your Demo account is very simple. Log in to your Kwakol Markets account. On the dashboard, go to Trading Accounts Tap the dropdown, go to Demo Accounts. Navigate any accounts by swiping until you’ve found the Demo account you want to top up. Tap Deposit, enter an amount, and click Continue. A message will confirm the action has been completed.
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Does Kwakol charge any fee for Deposit & withdrawal?No, we do not charge fees on a deposit or withdrawal action. However, certain Electronic Payment Systems (EPS) like our card payment method have their own transaction fees so it is always best to know more about our payment systems to avoid any surprises.