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I can’t register on the Kwakol Platform.

To register on our platform, all you need is a valid email address and a working phone number from the country of residence chosen. To begin with, you will only be required to enter an email address, phone number and also create a password for your account. 

When setting up your account, you might be faced with the following challenges.

Email is already connected to an account: If you see this error, this email address has already been used to register on our Kwakol platform and cannot be used again. 

To Fix this, you either try to recover the password of your account if forgotten or use another email address to sign up. 

Invalid email address: Make sure you have entered your email address correctly and completely without any additional spaces or characters that may have been entered unintentionally. 

We hope you find this information useful. If the issue still persists, do not hesitate to contact our Support Team for further assistance.

Wrong Phone Number: If you see this error, the phone number you entered does not match the country code and therefore it is invalid. To fix this, you should make sure your country code tally with the phone number provided.