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I’m unable to set up a password during registration

The basic requirements for you to keep in mind while setting up your Personal Area (PA) password are:

  • Must contain 6-12 characters
  • Must contain both uppercase and lowercase letters (example of uppercase letters - A,Z; example of lowercase letters - a,z)
  • Must contain a combination of numbers and English letters (example - 123Happy)
  • Must not contain any special characters (example of special characters - @,*)

The website has a helpful colour coding feature for you to identify which requirements are being met and which aren’t. If your password meets all the requirements but you are still unable to Continue, kindly contact our friendly Support Team with a screenshot of the error page.